Process Executive – Voice (Cognizant)

Job Summary:

To extract content per the guidelines shared which are servable over Googles ad network and are viewable by our users advertisers alike. Hence it calls for consistent accuracy and quality at 99 percent level

Responsibilities:

Review extraction of online content for accuracy and high quality

Conducting remote and live audit of cases

Coach mentor and share feedback to team

Identifies opportunities for process improvements for direct team

Identify customers needs and develop a strategy for meeting those needs

Ensure logical and meaningful extraction of URLs content

Write review and optimise advertising text and extensions

Make final changes if need be as per process quality guidelines

Develop domain expertise with regards to the processes

The Cognizant community:

We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

Cognizant is a global community with more than 350,000 associates around the world.
We don’t just dream of a better way – we make it happen.
We take care of our people, clients, company, communities and climate by doing what’s right.
We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com